First, a cranky-editor nitpick: That's post-anesthesia constipation, not post-amnesia constipation (which sounds truly amusing).

More important, Julie and Jane have to talk to each other if anything is to be resolved. As you may know, I spoke with Jane last night after the incident in question, and I have a lot of sympathy for her, and a lot of sympathy for Julie. You're right; mediation is a skill.

Good luck with it all!